Responsible Gaming
Introduction
At Cocoa Casino, we are committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to view any money spent as the cost of entertainment, similar to going to the cinema or a concert.
Age Verification
Cocoa Casino is only available to players aged 18 years and over in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity and age. If you are under 18, please do not use this site.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Gambling more frequently or with larger amounts than intended
- Thinking about gambling constantly, even when not playing
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or being secretive about time spent gambling
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or experiencing financial difficulties as a result of gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Lying to friends and family about gambling habits
- Using gambling to escape problems or manage negative emotions
Self-Help Tools
Cocoa Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders during play to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Cocoa Casino and other participating operators
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you are struggling with problem gambling, confidential support and advice is available from the following organizations in the UK and internationally:
United Kingdom
- GamCare: Free confidential support, counselling, and information. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for Great Britain. Allows you to self-exclude from all online gambling operators at once. www.gamstop.co.uk
- Gamblers Anonymous: A fellowship of individuals supporting each other in overcoming gambling addiction. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de
Call to Action
If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in asking for support—help is confidential, free, and available 24/7 through the organizations listed above. Your well-being is important to us, and support is just a phone call or click away.
Remember: Gambling should be fun. If it's no longer fun, it's time to get help.